What an opportunity for Mt. Franklin to attend the first ever HawkSoft User Group (HUG) Owner’s retreat. A big shout out to HawkSoft User Group [HUG] and HAwkSoft who put on an amazing insurance agency owner’s conference. We were honored to have our agency founder Shane Lipson, MD, Certified Insurance Counselor sit as a panelist on agency culture. The opportunity to meet, share, and grow together with others that are committed to their customers and industry is such a rare opportunity.